Careers

Client Services

S3 is a financial services software company that provides configurable solutions to monitor and analyze trade execution for options, equities, and fixed income securities.  The Company’s powerful software platform provides clients with the data necessary to understand those factors impacting best execution and compliance needs in today’s fragmented market landscape.  Additionally, S3’s market structure analysis tools include regulatory reporting capabilities that allow customers to better comply with regulatory mandates.

S3 is seeking a motivated individual for Client Services who will be responsible for working directly with clients to support their business needs.  You will be responsible for representing the client internally, and ensuring clients find true value in their partnerships with S3.

You are good at building strong relationships, are willing to stand up for your clients, and are not afraid to challenge those who disagree with you.  You will work closely with sales and technical staff to ensure the clients are being taken care of.

You are a self-starter and not afraid to wear different hats as the need arises.  When you see something that needs to be done, you get it done.

What you’ll do:

  • You will be first-line client contact.  You will work daily with clients, supporting their requests, training them, identifying their needs and ensuring their success.
  • You will work with the sales team. When a client needs something that is not in scope, you will help the sales team understand the need and provide appropriate introductions to facilitate the sale
  • You will work with the development team. You will identify client requirements and problems that need technical assistance deeper than you can provide and communicate their needs to development.
  • You will understand the Capital Markets industry and become intimately familiar with the compliance and other needs of your clients and the industry as a whole.

What you need to join our team

  • 3 years experience in Capital Markets or related business. Experience in regulatory / compliance areas preferred
  • Success supporting clients in a client-facing position
  • A bachelor’s degree or equivalent
  • Extremely good written and spoken communication skills
  • Experience with SQL strongly preferred

Other relevant information

  • The job is located in Austin, TX
  • Travel, possibly international travel, will be required

At S3 we believe that our employees are the key to our success, therefore we offer a highly competitive salary and a wealth of generous benefits. These include: health, dental and vision plans and 401k matching. Our employees also receive cell phone allowances, career training, 3 weeks PTO, fully stocked kitchen, frequent company-paid lunches and events, and flexible work schedules.

If you are interested in joining the S3 team, apply to jobs@S3.com.

Database Administrator / Engineer

S3 is a trading analytics and regulatory compliance software company that provides services to clients ranging from the biggest investment banks and stock exchanges to the industry’s newest rising stars.

S3 is seeking a motivated professional who will be responsible for managing and maintaining S3’s database infrastructure. You will work with a team in a relaxed, collaborative environment to make sure clients are getting the most out of our products. Scope of work includes maintaining database integrity, managing database code, performance tuning and assisting with database code development. The work is exciting at a fast-growing company with a close-knit team where no two days are ever the same.

You must be able to work with a diverse set of client requirements to assess inefficiencies and find creative solutions to issues that arise. You are good at building strong relationships, are willing to stand up for your ideas, and are not afraid to challenge those who disagree with you. You are a self-starter and not afraid to wear different hats as the need arises.  When you see something that needs to be done, you get it done.

What you’ll do:

  • Maintain schema integrity. Update changes to version control and deploy to all databases and clients.
  • Document all custom code and tables for each client, to identify potential conflicts with generic code changes
  • Performance tuning, both at the system level (AWS) and the schema level
  • Assist in database code development
  • Perform database upgrades, create new databases and schemas
  • Maintain schema backups and assist in disaster recovery testing

What you need to join our team:

  • Strong analytical skills, attention to detail, patience, and excellent problem solving/troubleshooting skills
  • Excellent verbal and written communication skills
  • Strong Database Administration experience, with a preference for Postgres
  • Strong SQL experience, with a preference for Postgres
  • Shell scripting experience (bash, awk, perl, python)
  • Experience in financial services preferred

Other relevant information:

  • The job is located in Austin, TX but S3 is a fully remote capable company, so we will consider any US-based candidate.

At S3 we believe that our employees are the key to our success, therefore we offer a highly competitive salary and a wealth of generous benefits. These include: health, dental, and vision plans, 401k matching, and opportunities to share in the success of the business. Our employees also receive cell phone allowances, career training, 3 weeks PTO, fully stocked kitchen, frequent company-paid lunches and events, and flexible work schedules.

If you are interested in joining the S3 team, apply to jobs@S3.com.

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