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Keep your client inquiries at a minimum. But make certain you have detailed information at your fingertips when they do call. S3 makes it possible to get to profit faster with proper expense management.
Billing for large outsourcing deals can be incredibly complex. And it changes with every re-organization. Proper financial controls are the lifeblood of every outsourcing agreement. Don’t trust it to spreadsheets.
Inventory-Based Billing - Your billing system needs to be custom configured, and most importantly, highly flexible. Because things will definitely change. S3’s componentized solutions are perfect for quickly creating a complex, multi-entity invoice.
Changes in inventory require integration with the Service Lifecycle and Data Warehouse solutions…..
- Fully traceable and transparent logic; billing "bridges" from period to period
- SOX, TPI (ARC/RRC) compliant
- Exchange rate conversions
- Cost center/legal entity billing allocation
- Full history and audit trail
- 3rd-party invoice inclusion
Chargeback- This is the hidden resource sapper. Chargeback requirements can be more complex than billing remediation. And because hundreds or thousands of people see their charges, client support inevitably becomes an issue.
Like the billing system, chargeback rules need to accept changes quickly and gracefully. Remediation engines can’t keep up….S3 tools can.
- Multi-role, multi-user viewing and workflow
- Personal usage available
- Alert engine notification when tolerances are exceeded
- 3rd- party invoice inclusion
Expense Management- Combine third party invoices with internal inventory and fulfillment orders to confirm savings. And rate compliance. View expenses by site, add HR files, and look for optimization opportunities. Most important, though, is the integration with live inventory and the Service Lifecycle application. Without a way to act on the findings, promised savings cannot occur.
- Full 3rd- party invoice support
Forecasting- Leveraging the in-process information from the Service Lifecycle Suite, Billing, and Expense Management data will enable you to forecast cash in and out the door.
And with accurate cost information for major capital refresh projects, you can track your model and uncover variance trends before they get out of hand.
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